Professional Profile
I help organisations solve problems, improve processes and deliver practical solutions.
Over the past three decades I have worked across healthcare, finance, engineering, retail, education and government, contributing to projects ranging from enterprise technology implementations to business intelligence, operational reporting, systems improvement and product development.
Although my background is rooted in technology, what has remained constant throughout my career is a passion for understanding how organisations work, identifying opportunities for improvement and delivering solutions that make work simpler, more effective and easier to manage.
I am equally comfortable analysing information, improving business processes, supporting projects, working with customers, producing documentation, building reporting solutions or developing software when that is the most appropriate solution.
I work best in collaborative organisations that value trust, ownership, curiosity and continuous improvement, where I can contribute independently while remaining an active member of a supportive team.
Experienced in leveraging AI-enabled tools including Claude Code to accelerate solution delivery, technical analysis, documentation and application development.
How I Add Value
Understanding Complexity
Quickly understand unfamiliar situations, identify root causes and develop practical solutions based on evidence rather than assumptions.
Improving Organisations
Look for opportunities to improve workflows, reduce unnecessary effort and make processes easier to understand and maintain.
Taking Ownership
Comfortable taking work from initial investigation through implementation, documentation and continuous improvement.
Communicating Clearly
Produce clear documentation and communicate effectively with technical specialists, managers and non-technical stakeholders alike.
Adapting Quickly
Successfully adapted across multiple industries and several generations of technology while maintaining a consistent focus on business improvement.
Continuing to Learn
Use AI as a professional productivity tool that complements experience, judgement and critical thinking rather than replacing them.
What Employers Can Expect
- Learn your organisation quickly.
- Ask thoughtful questions before proposing solutions.
- Work independently and manage priorities effectively.
- Communicate openly and honestly.
- Produce documentation others can rely upon.
- Improve existing processes where possible.
- Support colleagues willingly.
- Deliver dependable, high-quality work.
- Continue looking for ways to improve long after implementation.
Professional Contributions
Improving Efficiency
Reducing manual effort through better processes, reporting and practical automation.
Improving Decision Making
Transforming complex information into reports and dashboards that support confident business decisions.
Improving Reliability
Delivering maintainable, well-documented solutions that continue providing value after implementation.
Improving Understanding
Helping technical and non-technical colleagues understand complex subjects through clear communication and structured documentation.
Enabling Change
Supporting organisations through technology change, business improvement and continuous development.
My approach
Understand → Research → Organise → Improve → Deliver → Document
Evidence of Impact
30+ Federal healthcare grant submissions
Produced analytical reporting contributing to more than 30 successful Federal healthcare grant submissions.
100+ organisational surveys
Designed, analysed and reported on more than 100 organisational surveys supporting evidence-based decision making.
Career Evidence
NXOCalc — Founder & Sole Developer
Independent Product Development | 2025 – Present
Designed, developed and continue to enhance NXOCalc, an independent web application that helps users model cryptocurrency earnings through financial calculations, live market data and portfolio analysis.
- Took the product from concept through research, design, implementation, testing and ongoing enhancement.
- Used AI extensively to accelerate research, solution development, debugging and documentation while maintaining responsibility for architecture and validation.
- Integrated external APIs and developed calculation models for portfolio forecasting.
- Designed a responsive user interface focused on clarity and ease of use.
Hispanic Center of Excellence – University of Puerto Rico School of Medicine
IT Specialist – Analyst / Facilitator | Sep 2018 – Jun 2025
Worked closely with academic leadership and programme stakeholders to improve reporting, information management and evidence-based decision making for a federally funded medical education programme.
- Supported reporting contributing to more than 30 successful Federal healthcare grant submissions.
- Designed and analysed more than 100 organisational surveys supporting strategic planning and programme improvement.
- Improved reporting through data validation, migration and automation using Excel, Power Query and Power BI.
- Delivered accurate reporting under strict regulatory deadlines while maintaining data quality and compliance.
Carrek
Consultant – Systems & Data Development and Management | Feb 2004 – Jan 2020
Provided independent consulting services helping organisations improve reporting, business systems, operational processes and information management across multiple client environments.
- Worked directly with business stakeholders to develop reporting and analytical solutions supporting operational decision making.
- Delivered implementation, configuration management and systems administration across multiple business functions.
- Improved reporting quality and operational visibility through business intelligence and data analysis.
- Supported business change through documentation, planning and practical technical consultancy.
SPX Corporation – Radiodetection
Senior Technical Consultant – Systems & Data Engineering | Nov 1998 – Feb 2004
Supported enterprise transformation projects through implementation planning, systems integration and stakeholder collaboration within engineering and manufacturing environments.
- Coordinated enterprise implementation activities involving more than 1,500 systems across multiple business locations.
- Designed implementation processes supporting local and remote deployments.
- Provided senior technical consultancy for complex infrastructure and configuration issues.
Earlier Career
Earlier positions included Nationwide Building Society, Somerfield and Unigate, developing strong foundations in enterprise systems, deployment, customer support, implementation, troubleshooting, operational delivery and stakeholder communication.
Professional Toolkit
Business & Analysis
Business Analysis • Process Improvement • Stakeholder Engagement • Requirements Gathering • Documentation • Executive Reporting
Data & Intelligence
SQL • Power BI • Excel • Power Query • Statistical Analysis • Data Visualisation
Enterprise Platforms
Microsoft 365 • SharePoint • Teams • Windows Server • Active Directory • VMware • Google Workspace
Cloud & Development
Azure • Google Cloud Platform • HTML • CSS • JavaScript • PHP • Python • REST APIs • GitHub • AI-assisted Development
Featured Project — NXOCalc
From concept to working product
NXOCalc is a publicly available financial modelling application that I conceived, developed and continue to maintain.
- Product ownership
- Research and requirements
- Solution design
- Calculation modelling
- API integration
- Testing and debugging
- AI-assisted development
- Continuous improvement
End-to-end delivery
The project demonstrates complete product ownership and the practical application of AI-assisted development.
Understand → Analyse → Simplify → Deliver → Measure → Improve
Professional Philosophy
Good work begins with understanding.
Successful projects rarely start with technology. They start with understanding people, objectives and the problem that genuinely needs solving.
Only then is it possible to choose the right process, system or technology.
What Motivates Me
- Solve practical problems.
- Learn continuously.
- Improve the way things are done.
- Help colleagues succeed.
- Organise complex information.
- Build useful solutions.
- Leave organisations stronger than I found them.
The greatest satisfaction comes from seeing people benefit from work that is reliable, understandable and genuinely useful.
Modern Working & Development
I have successfully adapted across several generations of technology. More recently, I have incorporated AI into my professional workflow to accelerate research, support solution development, improve documentation and explore new ideas more effectively.
I view AI as a professional productivity tool that complements experience, judgement and critical thinking rather than replacing them.
Anthropic Claude learning pathway: AI Fluency: Framework & Foundations • Claude Platform 101 • Claude Code 101 • Claude Code in Action
Digital capability: Europass DigComp Level 6 – Advanced across all five competence areas.
Languages: English — Native • Spanish — Reasonable • Italian — A1, completed August 2026.
The Kind of Work I Am Looking For
Solution Delivery Professional • Business Analyst • Business Systems Analyst • Implementation Specialist • Solutions Consultant • Business Improvement Analyst • Operations Analyst • Reporting & Analytics Specialist • Customer Success Consultant • Project / PMO Support
I work best in collaborative organisations that value trust, ownership, curiosity and continuous improvement, where I can contribute independently while remaining an active member of a supportive team.
Let's talk
If you are looking for an experienced, adaptable professional who can bridge business needs, information, systems and practical delivery, I'd be interested in hearing from you.
Martin Holcombe
Solution Delivery Professional
mholcombe.cv@envision2web.com
LinkedIn · martinholcombe.theo.zone